At 369club, we take the privacy of every Philippine player seriously. This Privacy Policy explains exactly what personal information we collect when you use our sports betting and casino-style platform, how we use that information, who we share it with, and how we keep it safe. By registering an account or continuing to use our services, you acknowledge that you have read, understood, and agreed to the practices described in this document.
We collect information such as your full name, date of birth, email address, mobile number, and government-issued ID details during the registration process. We also automatically gather technical data including your IP address, device type, operating system, browser information, and session activity logs whenever you access our platform. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall user experience for players across the Philippines.
All personal data collected by 369club is stored on secure, encrypted servers. We apply industry-standard security measures — including SSL encryption, access controls, and regular security audits — to protect your information from unauthorised access, alteration, or disclosure. We do not sell, rent, or trade your personal data to any third party for marketing purposes without your explicit consent.
Your personal information is used strictly for the following purposes: verifying your identity and age in compliance with Philippine regulations, processing deposits and withdrawals in Philippine pesos (PHP), delivering personalised promotions and account notifications, providing customer support, and meeting legal or regulatory obligations. We may also use aggregated, anonymised data for internal analytics to improve platform performance.
We may share your data with trusted third-party service providers — such as payment processors and identity verification partners — solely to fulfil the services you have requested. These partners are contractually obligated to handle your data securely and in accordance with applicable privacy laws. We will also disclose information when required by Philippine law enforcement or regulatory authorities.
As a registered user of 369club, you have the right to request access to the personal data we hold about you, request corrections to inaccurate information, and request deletion of your account and associated data subject to applicable legal retention requirements. To exercise any of these rights, please contact our support team at the email address listed below. We aim to respond to all privacy-related requests within fifteen (15) business days.
We may update this Privacy Policy from time to time to reflect changes in our services or applicable laws. Any significant changes will be communicated to you via email or a prominent notice on our platform. Continued use of 369club after an update takes effect constitutes your acceptance of the revised policy. If you have any questions or concerns regarding your privacy, please reach out to us at [email protected] or visit our FAQ page for additional guidance.